Workshop facilitation
No workshop agenda survives contact with reality
Why planning a workshop like a waterfall project never works, and how being more agile helps you get to the right outcomes.
Phil Morton
UX research
Why the value of research is so hard to measure and what to do about it
How to show your worth when you create value through communication, not building things.
Careers
It’s never been easier to learn by doing
Building forces you to learn things you’d never otherwise have to.
UX research
Can we still trust quant surveys?
AI is enabling new levels of fraud in online research.
Product design
What the vibe engineering workflow tells us about the future of UX roles
AI coding agents can only go as fast as humans can give them direction.
Product design
How vibe engineering will turn the product design process (and tooling) upside down
UX folk can look forward to building products, not just drawing pictures of them.
Software engineering
With Claude Opus 4.5, I can build software again
The coding model we’ve all been waiting for.
UX research
Why every UX researcher’s new year resolution should be to create a viral video
This year, change how your organisation thinks about customers by putting them in their shoes.
Hiring and job search
An AI system for generating tailored CVs for each job that you apply for
A step-by-step guide to using your favourite LLM to create an ATS-friendly CV.
UX research
Why product discovery is the future of UX research
Organisations need help figuring out how to build the right thing more than ever.
UX research
An AI prompt for creating recruitment criteria
Make it easier for your external participant recruitment partners to know who you want to speak to in research.
UX research
Why you shouldn’t run stakeholder interviews like you’d run customer research
A different approach gets the most out of this valuable source of insight.